BACK END REVENUE SERVICES
For a promising healthcare revenue cycle performance, the back end process and operations plays a significant role in the Revenue Cycle Management. With the expertise of Abcon, a clear insight and clarity is given to enhance the overall effectiveness of your revenue cycle process.
Insurance Follow-Up
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Improve the client’s cash flow by reducing days in A/R and improving profitability, by increasing collections ratio.
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AR department work hand-in-hand, and makes the claim paid.
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Strong receivables follow-up on all claims 30 days or older
Denial Management & Appeals
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Insurance Companies and Patients are contacted to identify unidentified payments and duplicate patients
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Denied Bills are submitted with Supportive documents and appealed if required
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Coding and Billing based denials are resolved with priority
Credit Balance Resolutions
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Credit Balance Analyst review account transactions, patient notes, EOBs, etc. for duplicate payment or other reasons for credit in the system.
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Refunds are prepared with supportive documents and reported to client
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We also look at increasing revenue through secondary/self-pay billing opportunities by rectifying proper adjustments in the system
Bad Debt & Collections
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Our experienced teams, working in a HIPAA and FDCPA compliant environment, pursue every possible reimbursement source