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PATIENT ACCESS
For a high quality delivery of healthcare requires a efficient patient scheduling, eligibility and appointment management. In Abcon's long experience in Healthcare revenue cycle management, inadequate capture of eligibility and prior authorization has negatively impacted the revenue cycle process. Our streamlined and proactive engagement with patient and their insurance has always given positive outcome.
Appointment Scheduling
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Patient scheduling should work to make patient traffic predictable and efficient to ensure good revenue flow, and patient satisfaction.
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Multi-user and 24/7 accessibility enabling to check insurance and demographic information and provide organized call backs
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Enhances patient loyalty and improves bottom-line.
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Eligibility & Benefits
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Verify coverage on all Primary and Secondary Payers via Payer Web Sites, IVR etc
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Provide information such as member ID, group ID, co-pay information etc.
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Inform client if there is an issue with coverage
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Increase the number of clean claims and cash collections
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Prior Authorization
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Call Insurance to Obtain Pre Certification / Pre- Authorization for the services to be performed.
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Inform Client if there is any issue with Pre-authorization of the services for the patient.
Patient Follow-Up
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Patients are contacted to obtain missing demographics, insurance information and also discuss outstanding patient dues.
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To obtain PCP Referral Number
